MAKİM MAKİNA TEKNOLOJİLERİ SAN. VE TİC. A.Ş.(MAKİM)
VOICE RECORDING INFORMATION TEXT
Information Text for Telephone Conversation Recording within the Scope of Personal Data Protection Law No. 6698
It is shared in order to fulfill MAKİM's obligation to inform pursuant to Article 10 of the Personal Data Protection Law regarding the processing of personal data obtained from real persons who contact the Institution's authorities via telephone within the scope of Personal Data Protection Law No. 6698 ("PDP Law") and relevant legislation.
The Clarification Text we prepared has presented for your information the methods of collecting your personal data, the purposes and legal reasons for processing it, and your rights regarding the persons to whom it will be transferred.
Legal Basis, Collection Method and Legal Reason for Telephone Conversation Recording Activity
Your personal data is collected and stored through the MAKİM recording system and only through the voice recording during the verbal conversation you will have with the operator.
Your personal data is processed based on the legal reason of “data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person” in Article 5/2-(f) of the Law.
Identity information, contact information, voice recording and personal data you specify in the conversation are processed in a limited manner for the following purposes:
• To be able to address the caller correctly,
• To confirm the call,
• To ensure transaction security,
• To be used as evidence in disputes that may arise in the future,
• To record and review notifications such as requests, suggestions, satisfaction, complaints, objections and to respond when necessary, and to monitor service quality,
• To ensure legal security,
• To fulfill legal rights and obligations.
Ensuring the Security of Obtained Data
MAKİM takes the necessary technical and administrative measures to ensure the security of personal data obtained as a result of the Voice Recording in accordance with Article 12 of the Personal Data Protection Law.
Storage Period of Personal Data Obtained as a Result of Voice Recording
Recorded personal data will be stored in accordance with the law and the law and will be stored for the maximum period specified in the relevant legislation or required for the purpose for which they are processed and, in any case, for the statutory limitation periods.
The storage period of personal data obtained through MAKİM Telephone Voice Recording is 1 month.
For Which Purposes and to Whom Will Personal Data Obtained as a Result of Voice Recording Be Transferred
A limited number of employees have access to the information obtained as a result of Voice Recording. In accordance with the legal legislation, it can be transferred to authorized public institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Personal Data Protection Law. (For example, upon the written request of the prosecutor's office or judge during the investigation of an incident) Your voice recording data will not be shared with third parties and will not be transferred abroad except for the situations listed above.
A limited number of people who have access to the records declare that they will protect the confidentiality of the data they access with a confidentiality commitment.
Deletion, Destruction and Anonymization of Personal Data Obtained as a Result of Voice Recording
Makim Makina Teknolojileri San. ve Tic. A.Ş.'s personal data regarding the voice recording subject to this disclosure has been processed in accordance with the relevant provisions of the law as regulated in Article 138 of the Turkish Penal Code and Article 7 of the Personal Data Protection Law, however, if the reasons requiring processing are eliminated, personal data will be deleted, destroyed or anonymized based on Makim's own decision or upon the request of the personal data owner. In addition, the voice recording will be automatically deleted after a period of one month without any action.
Data Owner's Rights
Makim Makina Teknolojileri San. ve Tic. A.Ş. is obliged to take the necessary administrative and technical measures to finalize applications in accordance with this disclosure effectively, quickly and accurately.
Makim Makina Teknolojileri San. ve Tic. A.Ş. shall forward your requests within the scope of Article 11 of the KVK Law No. 6698, which regulates the rights of the "related person", to the data controller in writing in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller" or by using the registered electronic mail (KEP) address, secure electronic signature, mobile signature or the electronic mail address previously notified to the data controller by the relevant person and registered in the data controller's system or through a software or application developed for the purpose of the application.
Makim Makina Teknolojileri San. ve Tic. A.Ş. offers alternative ways to respond to all information or documents that may be the subject of your application in a manner that will facilitate the exercise of the right to information and in a short time.
If the personal data owner submits their request regarding the rights in their rights to Makim Makina Teknolojileri San. ve Tic. A.Ş in accordance with the law and the rule of honesty, the Institution will finalize the relevant request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request, as of the date it is received. However, if the transaction requires an additional cost, a fee may be charged in accordance with the tariff determined by the Board.
If the Institution will respond to the personal data owner's application in writing, no fee will be charged for up to ten pages, but a transaction fee of 1 Turkish Lira may be charged for each page over ten pages, as specified in the Law and other relevant legislation.
Data Controller: MAKİM MAKİNA TEKNOLOJİLERİ SAN. VE TIC. A.Ş
Sign: You can make it using the Data Owner Application Form.
Address: HAB Ankara Uzay ve Havacılık İhtisas OSB, Saray OSB Mah. G5 Cadde No:4 06980 KAHRAMANKAZAN / ANKARA
MAKİM reserves the right to reject your application if the information and documents you have submitted are incorrect or if the application is made without authorization, if it lacks a valid basis or if it is determined that it is intended for abuse.
MAKİM may notify the relevant response to the personal data owner in writing or electronically.
The institution reserves the right to verify your identity before responding.
It is respectfully presented to the public.